Privacy Policy

1. Introduction Welcome to VerifyRecruiter Ltd ("we," "our," or "us"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use our website, heatpumpready.uk, to assess your property's suitability for a heat pump. We are a company based in Ireland, serving the United Kingdom market.

2. Who We Are (Controller) For the purposes of the General Data Protection Regulation (EU GDPR) and the UK Data Protection Act 2018 (UK GDPR), the data controller responsible for your personal data is:

VerifyRecruiter Ltd
77 Camden Street Lower, Dublin, D02 XE80, Ireland
contact@heatpumpready.uk

3. The Data We Collect To provide our AI-generated reports and quote comparison service, we collect specific information from you. This includes:

Identity Data: First name and last name.
Contact Data: Email address, telephone number, and address.
Property Data: Your postal code and specific property details you select, which we use alongside third-party data points to generate your custom AI heat pump report.
Financial Data: If you choose to purchase your report to keep your information private, we will collect necessary payment information (processed securely via our third-party payment gateway).
Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, and operating system (collected automatically via cookies).

4. How We Use Your Personal Data We will only use your personal data when the law allows us to. We use your data for the following purposes:

To Generate Your Report: We process your property data alongside third-party sources to create a tailored, AI-generated report regarding your property's suitability for a heat pump.
To Connect You with Installers (Free Tier): If you opt to view the report for free, we process your data to match you with vetted heat pump installers. We do this so you can receive no-obligation estimates from these specialists.
To Process Payments (Paid Tier): If you choose to buy the report, we process your data to facilitate the transaction and ensure your information remains private.
Service Communication: To contact you regarding the status of your project submission.

5. Sharing Your Personal Data

How we share your data depends entirely on the path you choose:

Heat Pump Installers (Free Tier Only): If you choose the free report option, we share your property details and contact details with hand-picked, vetted contractors within our network. This allows them to analyze your requirements and contact you directly to provide quotes.
Private Reports (Paid Tier): If you pay for your report, we do not share your personal data or property details with our network of installers.
Service Providers: We may use IT and system administration service providers who help us run our website and database, as well as third-party data providers to assist in generating our AI reports.
Legal Obligations: We may share data if required by law or to protect our rights.
Note: We do not sell your data to unrelated third parties for marketing purposes.

6. International Transfers We are based in Ireland (EU), and our contractor network is located across the United Kingdom.

Personal data flows between Ireland (EU) and the UK.
The European Commission has adopted an "adequacy decision" regarding the UK, meaning data can flow freely between the two jurisdictions securely.
We ensure that appropriate safeguards are in place to protect your data during any cross-border transfer.

7. Data Security We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

8. Data Retention We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

9. Your Legal Rights Under data protection laws (GDPR), you have rights in relation to your personal data, including the right to:

Request access to your personal data.
Request correction of your personal data.
Request erasure of your personal data (Right to be Forgotten).
Object to processing of your personal data.
Request restriction of processing your personal data.
Request transfer of your personal data.
Withdraw consent at any time (where we are relying on consent to process your data).

To exercise any of these rights, please contact us.

10. Third-Party Links Our website may include links to third-party websites (such as the websites of the contractors we recommend). Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

11. Contact Us If you have any questions about this privacy policy or our privacy practices, please contact us: